Wednesday, August 19, 2009

Myth: You can pay your Maritime Electric bill by calling the Canada Games ticket hotline.

Maritime Electric is a proud sponsor of the 2009 Canada Games. So proud, that they decided to put our logo and phone number on all their bills they send out to patrons to encourage them to take part and attend.

Why is this important?

Because everyone thinks that if they call the number at the bottom of their bill, they can talk to someone about paying it.

Example #1:
Allison: Bonjour, Canada Games. My name is Allison, how may I help you?
Caller: Um, Ok. Somebody's going to be living in my place fer a bit and I was wondering if I could arrange to have the electric bill put into their name fer a bit... Do ya think ya do that for me?
Allison: Um... actually this is the line to purchase tickets for the Canada Games...
Caller: Oh.... Well do you know the number where I can find that out?
Allison: (pause) Umm.... well I can look it up I guess. Is it for Maritime Electric?
Caller: Yep.
Allison: (pause to google Maritime Electric, find the phone number) Ok found it.
Caller: K, thanks. *click

Example #2:
Allison: Bonjour...
Caller: Yes, I'd like to speak to someone about my bill.
Allison: Oh, have you been double charged or something?
Caller: No...(pause) oh wait, there's another number on this. Maybe I'll try that.
Allison: Oh! It's for Maritime Electric! Yeah, just give that other line a call...

Saturday, August 15, 2009

Opening Ceremonies...

And..... it's a gong show.

Called it.

Wednesday, August 12, 2009

4 Days Remain...

UNTIL THE CANADA GAMES!!!

Monday, August 10, 2009

CG vs CCOA #2

Fun Fact: All Canada Games Box Officers are actually trained doctors. For example, today I prescribed Allison with Iron-Defiencey Anaemia.

Thursday, August 6, 2009

Life of CG- A novel (Winner of the Man Brooker Prize)

Things accomplished by Tamara and Allison:
1. Bitching out (politely) the Canada Games organizers for not knowing anything.
2. Coming up with innovative and helpful ideas that probably won't get used such as:
a) Having litterature to give to people in person instead of having to refer them to the website when they are standing right in front of us.
b) Sending mail-outs that won't reach patrons on time to their PEI accomodations so that they are waiting there for them instead of having to pick them up at Credit Union Place which is going to be a complete gong show.
3. Dealing with A QUEUE! (I know, we were surprised too)
4. Booking an order that contained two 2 Week passes and tickets for every single Medal Round Event (these people don't mess around!).
5. Doing up mail-outs.
6. Sorting mail-outs into two piles: one for the tickets which MIGHT get there on time, and the second for mail-outs that have absolutely no hope!
7. Allison found one hair on her head that is about 2 inches longer than the rest. Tamara compared to finding a four-leafed clover in a field of wildflowers.

That is all.

Wednesday, August 5, 2009

CG vs CCOA

Fact of the day: it is well known that Canada Games box office employees work at a quicker, more efficient rate than the average box officer.

Tuesday, August 4, 2009

My problem.

Within the Canada Games box office, we are limited to what we can sell, and I've noticed an increasing amount of people inquiring about either day passes or event passes. A normal conversation with one of these people goes something like this:

Isaac -"Bonjour, Canada Games ticket sales, my name is Isaac, how can I help you?"

Customer - "Hi Isaac, I'm interested in getting a day pass for Baseball on Wednesday the 18th..."
Isaac - "Sorry sir, but unfortunately we only sell weekly passes, medal round passes, and Opening and Closing Ceremony seats. But you can purchase a day pass on the 18th, or even a event pass on the day of if you just want to watch one game."

Customer - "So...I can get a week pass for Baseball?"

Isaac - "No...you can get a week pass for all preliminary events taking place that week though..."

Customer - "Can I get a day pass in advance?"

Isaac - "No, you can get them on the day of."

Customer - "Okay, thanks!"

Isaac - "Have a good day sir..."

A Day in the Life of a Box Officer-Canada Games style.

To work at Canada Games, one must be able to do many challenging and difficult tasks. Among these includes:
1. Directing people across the lobby to the other Box Office where they can find their Anne tickets.
2. Having complete comprehension of what button people have to press to take the elevator to the upstairs lobby.
3. During showtimes, directing patrons to what staircase they will be using to enter the theatre.
4. Putting up with the occasional Guide.
5. Being bilingual (or knowing the extension of someone who is bilingual).
6. Taking the occasional phone call.
7. Stuffing enveloppes with precision.
8. Being an amazing and attractive person.

It's not easy, but somebody's got to do it.

Tuesday, July 28, 2009

We are few, we are many. WE ARE CANADA GAMES!

Introducing the team:

Allison

"Today I was in the washroom - a woman was plucking her chin hair's out..."

Isaac

"No, we don't have any passes for swimming."

Tamara"Don't put that picture up on the blog!"

Emma

"Daddy's home!"

Jason


"I'm not really sure where the best lobster in Charlottetown is..."

We are few, we are strong, we are the employees at Confed who sometimes dress up like Canada Games folks in hopes of a higher acceptence in the sporty crowd. We're a joke and a half.